This is the privacy notice of Music Drive (‘we’, ‘our’, or ‘us’).

Our registered office is at: 53 Homersham, Canterbury, Kent CT1 3RL

 

Introduction

This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you. In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

This notice applies to personal data collected through our website: www.musicdrive.co.uk 

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

 

Data Protection Officer

We have appointed a data protection officer (‘DPO’) who is responsible for ensuring that our privacy policy is followed.

If you have any questions about how we process your personal data, including any requests to exercise your legal rights, please contact our DPO at: www.musicdrive/contact

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Personal data we process

 

1. How we obtain personal data

The information we process about you includes information:​ you have directly provided to us that we gather from third party databases and service providers as a result of monitoring how you use our website or our services

 

2. Types of personal data we collect directly

When you use our website, our services or buy from us,  we ask you to provide personal data. This can be categorised into the following groups: 

•  Personal identifiers, such as your first and last names, your title.

•  Contact information, such as your email address, your telephone   number and your postal addresses for billing, delivery and   communication

•  Payment information, such as a debit or credit card number and expiry date and bank account details records of communication between   us including messages sent through our website, email messages and telephone conversations.

• Marketing preferences that tell us what types of marketing you would like to receive.

 

3. If you do not provide personal data we need

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract.

 

4. Information we process because we have a contractual obligation with you

When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal data.

 

We may use it in order to;

 - Provide you with our services

 - Sell products to you

 - Verify your identity for security purposes when you use our service

 - Information that confirms your identity 

 - Provide you with suggestions and advice on products, services and how to obtain the most from using our website

- We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

- We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

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5. Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal data.

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6. Third party advertising on our website

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

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7. Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

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8. Service providers and business partners

We may share your personal data with businesses that provide services to us, or with business partners.

 

As examples:

We may pass your payment information to our payment service provider to take payments from you.

we may use fraud prevention agencies and credit reference agencies to verify your identity and we may pass your information to those agencies if we strongly suspect fraud on our website​

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9. Communicating with us

When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of Music Drive.

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10. Your rights

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.

We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

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11. Control over your own information

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes.

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12. Complaining

If you are not happy with our privacy policy, or if you have any complaint, then you should tell us.

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13. Compliance with the law

Our privacy policy complies with the law in the United Kingdom, specifically with the Data Protection Act 2018 (the ‘Act’) accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the Privacy and Electronic Communications Regulations (‘PECR’).

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14. Review of this privacy policy

We shall update this privacy notice from time to time as necessary.